About Us
Who We Are
Our mission is to empower every hotel and vacation property with a world-class hospitality experience—elevating guest satisfaction and maximizing revenue with seamless, high-touch service. By combining expert-trained agents, AI-driven efficiency, and personalized guest interactions, we help properties stand out and create memorable stays that keep guests coming back
- A Few Words About
Our Team Members
The Conci Team is dedicated to helping hotels and vacation properties maximize revenue by enhancing guest experiences with seamless service and smart upselling strategies
Javier Rivera
Founder - CEO
Abel Otero
Founder-CFO
Mayrel Gonzalez
Founder-CMO
- Our Values
Core Hospitality Values
Exceptional Service
Delivering personalized, seamless, and memorable experiences for every traveler.
Innovation & Efficiency
Leveraging technology and smart solutions to enhance travel planning and guest satisfaction.
Trust & Reliability
Ensuring transparency, safety, and consistency in every interaction.
Customer-Centric Approach
Prioritizing guest needs, creating stress-free journeys, and exceeding expectations.