Service & Features
- Our Services
Services & Platform Features
Virtual Hospitality Agents
Concierges:
- Available 24/7
- Fully Bilingual
- Multichannel Support Availability
- AI-Powered Assistance
- Industry Standards & Certifications
- Over 160,000 Tours & Experiences
- Over 75,000 Restaurant Reservation Lists
Front Desk Agents:
- Available 24/7
- Fully Bilingual
- Assistance with Bookings
- Multichannel Support Availability
- AI-Powered Assistance
- Industry Standards & Certifications
- Trained in your Property Details
Ticket System & PMS Integration
Ticketing System:
- Service Request and Incident Management
- Direct Contact with your Staff (Housekeeping, Maintenance, Security, IT)
- Escalation Workflow
- Response Time Monitoring
- Dashboard with Analytics
Integration with Property Management Systems:
- Compatible with Industry Leaders
- Read Reservation & Guest Information
- Handle all Guest Messages
- Multichannel Support
- AI-Powered Assistance
Outbound Calls & Upsells
Arrival Calls:
- Personalized Welcome Messages
- Service Commitment Introduction
- Call List from PMS Reservation Contacts
Departure Calls:
- Personalized Good Bye Messages
- Reputation Management Call
- Satisfaction Surveys
- Call List from PMS Reservation Contacts
Upsells:
- Stay Extension Offer
- Revenue Optimization Call (Late Check-Outs, Early Check-In, Premium)
- Call List from PMS Reservation Contacts
Guest Interaction & AI Platform
Personalized Contact Line:
- Create Custom 1800 number
- Integrate into existing Phone Line
- Route Calls 24/7 or Specific Hours (After Hours)
QR Code & Mobile App:
- Branded & In every Room
- Acrylic or Wood finish
- IoS & Android App
A.I. Chatbot:
- WhatsApp/Messenger
- Custom Trained with your Property Specs
- Interaction Flows
Dashboard:
- Call & Interactions Log
- Call Recordings
- Analytics & Reports
- Seamless Service
How it works
Elevate Your Guest Experience with Personalized Concierge Services
Are you ready to change how you handle visitor contacts? Discover our Airbnb Messaging Service, which is meant to improve operations and communication. At Conci, we see how crucial tailored service is to the hotel sector. Our committed virtual hospitality agents are completely multilingual, 24/7 accessible, and armed with AI-powered help to effortlessly satisfy your visitors’ demands.
Discover the difference between customized concierge services and see how much visitor happiness leaps!
Imagine a system that effortlessly interacts with your Property Management System and controls service requests. Conci lets you easily access restaurant bookings and tour experiences.
Please do not settle for the usual; let us assist you in designing unique visitor experiences. Discover our Personalized Concierge Services right now to improve your hospitality skills! Visit Conci Service Features for more information.